Posts Tagged ‘Stage 3 Complaints Panel’

Complaints Panel

March 17, 2010

I chaired a Complaints Panel last night and it is almost certainly the last one I will be involved in before the elections.  Subject to what others decide over the next couple of months it could be my last one?

It is always a good idea to look back briefly and consider what has gone well and not so well.  If I was to produce a list of the best and most important five things I have done as a Lead Member since 2006, the creation of this panel would most certainly feature.  I wrote a piece about it on Conservative Home – here.

Whilst I was angry at the terrible legacy that my predecessor left me and the bad reasons the previous adminstration gave against this panel being set up (I first suggested it when in opposition), credit is due to the Labour Group for being part of this, especially the likes of Councillor Vaught who have made a great contribution to the success.  Others have also done really well, amongst them Councillors Gill Hutchison, Barbara Harris, Peter Hills, Shirley Fisher, Sam Hearn, Councillor Andy Morgan-Watts, Linda Nakamura and Paul Lynch

This goes to prove that implementation is sometimes more important than the idea and execution is more important than the strategy.

Another example of a brilliant turnaround!

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Latest on Skills Centre

May 6, 2009

Whilst I was sitting in on a Stage 3 Complaint hearing, the Sustainable Development Committee were discussing the planning application for the above.  The vote was very tight indeed.  7 voted for and 6 voted against.

It was never going to be the perfect planning application with the footprint being relatively small but I have always been of the view that this is truly a winner because of location, location, location!

We have a really opportunity now – subject to the funding coming through – to increase the profile of skills training in the West Area of the Borough more than ever before.  This is surely good news for young people and for the local economy!

I wonder whether certain sections of the media will continue their negative stories.  For me, this is the right thing to do!

Whereabouts today

June 4, 2008

Every Wednesday I attend the Members Working Group, which is where some Executive Members monitor progress of various Budget Matters, including the implementation of the Performance Improvement Programme.  There is a lot to do but it will be great when implementation is complete.

After that, I attended a Stage 3 Complaints Panel Hearing.  This panel has considered complaints made against the Council at the final stage of its procedure since April 2007.  It has so far been a very big success and has made a big contribution towards the earlier resolution of complaints.