Posts Tagged ‘Hounslow Highways’

Excellent response from Hounslow Highways

February 12, 2013

Yesterday, I reported a massive carriageway defect on Faggs Road (reference 1259974).  I was pleasantly surprised to see this morning that there had been very prompt action and also received the following email:

“Thank you for reporting the defect on Faggs Road, located near the junction of Steam Farm Lane. An inspection of the location was carried out on the 11/02/2013 and two defects were identified which met our intervention levels. Because of the severity and the location of these potholes, a 1 hour callout to make safe was made to our maintenance team. The permanent repairs will hopefully be carried out within 28 days, this may be longer though because Thames Water have temporary traffic signals set up in the area and we cannot set up our traffic management in the same vicinity.”

However, I have reported two more this morning, near Super Singhs Pizza and opposite the Green Man pub (reference 1260217).  I hope that the response is as efficient.