Whereabouts today

Every Wednesday I attend the Members Working Group, which is where some Executive Members monitor progress of various Budget Matters, including the implementation of the Performance Improvement Programme.  There is a lot to do but it will be great when implementation is complete.

After that, I attended a Stage 3 Complaints Panel Hearing.  This panel has considered complaints made against the Council at the final stage of its procedure since April 2007.  It has so far been a very big success and has made a big contribution towards the earlier resolution of complaints.

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